FAQ

Frequently asked questions

How long does delivery take?

After your order ships, delivery usually takes 6-10 business days. We process orders within 1-3 business days. You will get an e-mail with a tracking number when your order ships.

How can I follow my order?

Use the tracking link in your shipping e-mail. It can take a few days before the tracking shows updates.

How do I choose my size?

Please check the size guide on the product page. If you are not sure, e-mail us at support@clarabelle-boutique.com and we will help you choose.

Can I return my order?

Yes. You have 30 days after delivery. Please e-mail us at support@clarabelle-boutique.com before you send anything back. You can read all the details in our return policy.

What if my item is damaged or wrong?

E-mail us within 7 days of delivery with your order number and a few photos. We will send a replacement or refund you.

Can I change or cancel my order?

Contact us as soon as possible at support@clarabelle-boutique.com. We cannot always change an order after it ships.

How can I contact you?

E-mail us at support@clarabelle-boutique.com. We reply within 1-2 business days.